Mon 27 May 2019
Link will help people understand their test results
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Lab Tests OnlineAU has reached an important milestone as the consumer support resource for My Health Record. The Northern Territory Department of Health will soon become the first pathology provider to link the online tests results it is sharing via MHR with our website.
Pathology providers across Australia have started uploading reports (such as blood test results) to the online record. The aim is that by having direct access to their results, anyone with an MHR can keep track of the tests they’ve had, the dates when they had them and be able to monitor results over time.
The Australian Digital Health Agency has recognised that as people have direct access to their test results – many of them for the first time – they need help to understand what the results mean. It has turned to Lab Tests OnlineAU to deliver this service.
All those in the Northern Territory receiving their results report on their MHR will now have a direct link to the opening page of our website. We are in the process of redesigning the front page of LTOAU to accommodate this new audience.
As part of this, we are including a predictive search function and quick links to the most commonly searched tests to make navigation easier. We are also producing more videos and animations to give our visitors more choices in the way they access information.
We are working with a number of pathology providers to assist them in following the NT Health initiative and embed links in their reports. In this way we will expand our services around Australia.
Our ultimate goal is to provide direct access from individual test reports to the relevant pages on our website. This will make it easier for people to find the information they are looking for.
We understand that some people will be arriving on our website when they are anxious about the results they have just received or the conversation they’ve just had with their doctor. Everyone has difficulty understanding health information at some time. Virtually everyone has experienced receiving health information about themselves or a loved one that caused confusion and uncertainty. Our aim is to make it easier to understand this often, complex information and allay unnecessary worries.
There is clearly a growing public appetite for information about pathology tests. Traffic to the Lab Tests OnlineAU website has increased at more than 50 per cent annually in recent years and reached 2.6 million-page views in 2018.